ABDUL AHAD KHAN
About Candidate
Creative and detail oriented E-commerce & Graphic Designer with 5 years of experience in e-commerce operations, product listing, graphic design, customer support, and online store management. Skilled in creating professional product content, designing marketing materials, managing product catalogs, and supporting day to day e-commerce activities. Experienced in working with customers, maintaining product information, and delivering visually appealing designs for online businesses.
Education
Completed Matriculation from Cantt High School, Bahawalpur in 2016, developing a strong foundation in academic knowledge, communication, and basic practical skills.
Completed Intermediate in Computer Science (ICS) from Punjab College, Bahawalpur in 2018, gaining a strong foundation in computer science, information technology, and general academic skills.
Completed 4 semesters of BS Physics at the University of Central Punjab, Bahawalpur, starting in 2018. Developed a strong foundation in physics, scientific concepts, laboratory work, problem-solving, and practical experimentation.
Work & Experience
Responsible for managing daily e-commerce and parcel operations at MugArt.pk, including customer confirmation calls, parcel follow-ups, order processing, designing, and dispatch coordination.
Key Responsibilities
Follow up on pending, delivered, returned, and delayed parcels.
Make confirmation calls to customers to verify orders and delivery details.
Coordinate parcel preparation and dispatch according to confirmed orders.
Manage order status and ensure parcels are dispatched on time.
Communicate with customers regarding orders, delivery, and parcel related issues.
Prepare and manage basic product designs and customization requirements.
Coordinate customized product orders and ensure designs are ready for production.
Maintain accurate order and parcel records.
Coordinate with courier services regarding shipments, returns, and delivery issues.
Handle daily e-commerce operational tasks and provide timely customer support.
Assist in resolving customer and parcel related issues efficiently.
Responsible for maintaining and managing the laboratory to ensure a clean, safe, organized, and fully functional environment for students and faculty. Assist students during practical sessions by guiding them in the proper use of laboratory equipment and ensuring all lab materials are properly maintained.
Key Responsibilities
Maintain cleanliness, organization, and proper functioning of the laboratory.
Assist students during practical sessions and guide them in using laboratory equipment correctly.
Prepare laboratory equipment, materials, and required items before practical classes.
Ensure all laboratory equipment and supplies are properly stored and maintained.
Monitor the condition of lab equipment and report any damaged or missing items.
Support teachers and students during practical activities.
Ensure laboratory safety rules and procedures are followed.
Maintain proper records of laboratory equipment, materials, and supplies.
Arrange and organize laboratory items for easy access.
Perform regular checks to ensure the lab is ready for practical classes.
Assist with the overall smooth operation and maintenance of the laboratory.
